External risk intelligence

Open ISES Tickets SQL Injection Vulnerability.

CVE advisorySeverity: HIGH (CVSS 7.1)

CVE-2026-48233

A vulnerability in Open ISES Tickets allows authenticated attackers to access, modify, or delete database contents. This risk arises from unescaped input that can alter query logic, potentially compromising data integrity and confidentiality. Organizations using this software should address this to protect sensitive in

3Halo Surface Signal

SQL Injection

External exposure likelihood

Halo Surface Signal score for CVE-2026-48233

The vulnerability exists in a web application component (ajax/sit_incidents.php) which is network-reachable. While web applications are often internet-facing, this specific component requires authentication, and the CVE context does not confirm that this ticketing system is typically deployed in a public-facing configuration rather than an internal administrative or service desk environment.

Horizon Alert

Summary of the vulnerability and why it matters

Open ISES Tickets contains a vulnerability that allows unauthorized access to its database. This flaw could enable attackers to read, modify, or delete sensitive information stored within the database. Such actions pose a significant business risk by potentially compromising data integrity and confidentiality.

  • Vulnerable component: Open ISES Tickets application
  • Core weakness: Unsanitized user input in database queries
  • Main business impact: Data compromise and integrity loss

Attack Path

How an attacker could exploit the issue

This vulnerability involves a SQL injection flaw in a web application component that processes incident tickets. An attacker could exploit this by crafting a malicious request to manipulate database queries. This manipulation could allow the attacker to read, modify, or delete sensitive database information, potentially impacting the integrity and availability of the ticket system's data.

  • Exposure condition: Network-accessible web application.
  • Attacker starting point: Authenticated access.
  • Trigger and result: Malicious request modifies database.

Live Threat

Current exploitation, exposure, and threat context

A vulnerability in Open ISES Tickets could allow authenticated attackers to manipulate database contents. This SQL injection flaw exists in the `ajax/sit_incidents.php` file due to unsanitized input in the `offset` GET parameter. The potential for database compromise presents a significant business risk.

  • Attackers need authenticated access.
  • Difficulty is low; requires crafted requests.
  • Business risk is moderate; treat with care.

Priority actions

Operational Fix

Recommended remediation, mitigation, and detection steps

A SQL injection vulnerability exists in Open ISES Tickets, potentially allowing authenticated attackers to access, modify, or delete database contents. This risk arises from the unescaped offset GET parameter in the `ajax/sit_incidents.php` file, which can alter query logic. Organizations utilizing this software should prioritize addressing this vulnerability to protect sensitive data and maintain system integrity.

  • Identify all instances of the affected software.
  • Restrict access to the affected application.
  • Implement the vendor-provided update and confirm its success.

Frequently asked questions

What is Open ISES Tickets and what is it used for?

Open ISES Tickets is an application used for managing and tracking incidents or support requests. It helps organizations handle and document issues reported by users, ensuring that problems are addressed and resolved systematically.

What kind of weakness does CVE-2026-48233 represent?

CVE-2026-48233 is a SQL injection vulnerability. This means an attacker can insert malicious SQL code into a query, which can then be executed by the application's database, potentially allowing unauthorized access to or manipulation of data.

What are the preconditions for an attacker to exploit CVE-2026-48233?

An attacker must first have authenticated access to the Open ISES Tickets system. They then need to craft a specific request targeting the `ajax/sit_incidents.php` file, manipulating the `offset` GET parameter to trigger the vulnerability. Requests that do not involve this specific parameter or lack authentication will not exploit the bug.

Who should be concerned about this vulnerability?

Organizations using Open ISES Tickets should be concerned, especially if the application is accessible over the internet. While authenticated access is required, the network-reachable nature of the web component means that any system with internet exposure warrants attention.

What is the first step for responding to this CVE?

The immediate first step is to identify all instances of the affected Open ISES Tickets software within your organization. After identification, prioritize applying the vendor-provided update (version 3.44.2 or later) to mitigate the risk and confirm its successful implementation.

References