Horizon Alert
Summary of the vulnerability and why it matters
An SQL injection vulnerability in Open ISES Tickets allows authenticated users to manipulate database queries. This could lead to unauthorized access or modification of sensitive information stored within the ticketing system.
- Attackers can potentially view or alter data.
- Access requires an existing account.
- The issue is in a common web portal component.
Attack Path
How an attacker could exploit the issue
An authenticated attacker can abuse this SQL injection flaw to manipulate database queries through crafted requests to the `list_requests.php` endpoint. By controlling the `sort` and `dir` parameters, an attacker could potentially extract sensitive data, alter existing records, or even delete database contents. This could be used for espionage, data exfiltration, or disruption of services.
- Attacker needs authentication.
- Targets `list_requests.php`.
- Manipulates `sort` and `dir` GET parameters.
Live Threat
Current exploitation, exposure, and threat context
Attackers may find this SQL injection vulnerability appealing due to its potential to access, modify, or delete sensitive database contents. However, the requirement for authenticated access limits its immediate exploitability to users already within the system. The current threat landscape for this specific vulnerability appears quiet, with no widespread exploitation observed or publicly available proof-of-concept code.
- Requires prior authentication.
- No known public exploit code.
- Vendor has addressed the issue.
Priority actions
Operational Fix
Recommended remediation, mitigation, and detection steps
Teams should prioritize identifying and blocking requests that exploit the SQL injection vulnerability in `portal/ajax/list_requests.php`. Focus on instances where `sort` and `dir` GET parameters are used without proper sanitization, as these indicate potential database manipulation attempts.
- Monitor traffic for suspicious `sort` and `dir` parameters.
- Isolate or block affected services if exploitation is confirmed.
- Apply Open ISES Tickets version 3.44.2 or later.
